In order to enable efficient and timely processing of returns, all returns should have the Return Merchandise Authorization Number clearly displayed on the outside of the packaging and include a copy of the order invoice inside.
PLEASE NOTE: Any product returned to www.GKEPD.com must be new, unused, complete, and marked with a valid RMA number. Anything else will not be accepted and will be shipped back to you.
According to U.S. law, refund credits can only be returned back to the card of original purchase. In the event that a card can no longer be charged back (lost card etc.) an attempt on our part has to be made at least once and then a company check will be sent to the purchaser. The company check process can delay the time taken to receive the refund.